Mac Agent Requirements
Kernel extensions:
DLP 15.7 MP2 or newer:
- Apple has deprecated kernel extensions in Mac OS 11 (Big Sur).
- The Symantec DLP agent for Mac OS 11 from version 15.7 MP2 has been re-designed to eliminate their use
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Mac Os Download
DLP Agent Versions below 15.7 MP2
- To permit loading for DLP agent kernel extensions see: DLP Agents deployed with MDM profiles on macOS 10.13.2 and later not loading
- The following command should output 2 individual kernel extensions: file system driver(fsd) and tamper proofing(macpd)
Full Disk Access MDM:
- The DLP agent requires full disk access for the edpa process. This can be done from an Mac OS server or SMS such as JAMF, or individually on each endpoint.
- For how-to steps see: Configuring MDM profiles for Full Disk Access for macOS 10.15 and DLP Agent support
Firefox Browser Extension:
- As of Firefox 74, the Firefox extension needs its own MDM configuration to load successfully
- For how-to steps see How to enable mdm profile for firefox plugins on OSX 10.15.x
Outlook extension MDM:
- The previous hooking process that DLP uses for Mac Outlook was deprecated. Broadcom has developed an agave extension that requires an MDM profile to load.
- See Monitoring New Outlook for Mac
SIP Requirements
- Mac System Integrity protection(SIP) requires DLP to explicitly allow certain versions of DLP to run on certain versions of Mac OS
- For how-to steps see: Monitoring macOS applications where SIP is enabled
References
Adentin Mac Os Catalina
- MDM profiles may need the following details:
Mac Os Catalina
- Symantec Team ID: 9PTGMPNXZ2 (in all versions earlier than those listed below)
- Broadcom Team ID: Y2CCP3S9W7(as of 15.7.0103 or 15.5.0213 or 15.1.0215)
If you are using JAMF you can try the following command from terminal to see what MDM profiles are loaded:
echo 'profiles -C -v | awk -F': ' '/attribute: name/{print $NF ','}' | sort